I bought a Lavida Pure Electric, but I can't check the battery level on the app or WeChat mini program. I called and consulted customer service online. They were very polite, but no one has resolved the issue. It's been more than ten days now, and I wonder how long this will drag on. Is this really the kind of service Volkswagen offers?

I bought a Lavida Pure Electric, but I can't check the battery level on the app or WeChat mini program. I called and consulted customer service online. They were very polite, but no one has resolved the issue. It's been more than ten days now, and I wonder how long this will drag on. Is this really the kind of service Volkswagen offers?

I went to check out the Lavida Pure Electric with a 346 km range today. The salesperson said the original price was over 140,000 RMB, but after the discount, it's 85,800 RMB. However, they also mentioned an additional charge of 3,000 RMB for the charging station and a combined fee of 2,000 RMB for licensing and service. But SAIC Volkswagen's official customer service said the charging station is supposed to be free. [Shocked] This is quite a trick.

I've had my car for a week, and the 4S dealership has forwarded my personal and vehicle information to the manufacturer to activate the customer service. But when I try to connect to the customer service phone from the car, it doesn't link up. Has anyone experienced a similar issue? If you know anything, please reply, thanks!

I was told that the delivery for the Zeekr 009 would be in 3-6 weeks, but now they're saying it's going to be 8-9 weeks. They also won't refund the deposit, and their customer service is terrible. I'm considering legal action.